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How Do I Shutdown A Mac That Is Not Responding? … If the issue returns after restarting, reinstall macOS.

Then unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices.

If the issue persists, press and hold the power button until your Mac turns off. If your Mac is stuck on this screen Then turn your Mac back on. Why Is My Mac Stuck On The Restart Screen? Depending on your model, you may then have to enter your password and choose a language to enter recovery mode. You can use Volume Down to highlight Recovery Mode and the Power button to select it. Press and hold the Volume Down and Power buttons simultaneously until the device turns on. Control–Command–Power button:* Force your Mac to restart, without prompting to save any open and unsaved documents. Control–Power button* or Control–Media Eject : Display a dialog asking whether you want to restart, sleep, or shut down.